1. How can I order a custom design?
You can start by clicking here, and scheduling your free custom consultation call and filling out the custom design questionnaire.
2. How long will it take for me to get my custom design?
This will vary based on how intricate you’d like your design and much we stick to the suggested timeline of the project but the average time is about 7-9 weeks
3. I need my custom sooner than 7 weeks, is it possible?
While I’m flattered that you’re considering me to be your personal designer, I’m a firm believer in protecting your own energy. Rushing a custom will only raise my stress and anxiety and will lower the quality of your custom and we don’t want that.
4. How much does it cost?
For us to start working together, there will be a $200 non-refundable fee that secures your position on my calendar and allows me to source and gather inspiration for your design. The cost of the style, depends on how intricate and detailed you’d like your custom design to be. The quality of fabric, the special techniques and the time involved in workmanship can easily increase the value of your custom and your personal style. The cost of your specific design will be provided at our first in person meeting.
5. Do I have to live in Los Angeles to have a custom made?
While it’s preferred to ensure a better fit, you do not have to live in LA. You can have a friend take your measurements and I can mail the presentation to you so you can touch and feel everything. If the end results aren’t to a T because we couldn’t do in person fittings, you can take your custom to a tailor and have adjustments made.
5. How is my custom delivered.
If the delivery is close to head quarters, I can hand deliver your finished custom to you. We can try it on one last time and celebrate together. Otherwise, I will ship your custom using Fed Ex and will require a signature upon delivery to ensure that you actually receive the design you deserve.
6. What is your exchange/return/refund policy?
Since custom designs are made to your request and to your measurements, there are no exchanges, returns or refunds. Slight alterations can be made for local customers who notify me within 10 days of receiving their custom. For long distance customers, you can take your custom to a tailor to have adjustments made.
7. What if my custom is damaged?
Each garment is inspected for damages before it’s shipped and is communicated to the customer if no appropriate solution can be found. I am not responsible for any mishaps or damages caused by the shipping service or wear and tear.